| Q. |
How many days it generally takes
to deliver the goods?
|
| A. |
For small orders 2 to 3 weeks
For bulk orders 4 to 6 weeks |
| Q. |
Through which mode do you ship your goods?
|
| A. |
| The mode of shipment depends on customer’s
choice and the total weight of the order. |
| Mode of shipment |
Type of delivery |
Time of delivery |
Best for minimum weight |
| courier services |
door to door |
2-3 days |
0.5 - 100 Kg |
| Indian speed post |
door to door |
one week |
0.5 - 20 Kg |
| Any air freight |
airport to airport |
one week |
200 -500 Kg |
| Through ship |
port to port |
45-60 days |
more than 500 Kg |
|
| Q. |
Which are the courier services do you prefer?
|
| A. |
We generally prefer, FedEx, DHL, and TNT. |
| Q. |
What are the freight charges are like? |
| A. |
Each courier and freight companies have there own calculation
of freights.
There is a minimum charges and than it add on as the weight increases.
|
| Q. |
Can I have a look on some freight charges? |
| A. |
Yap, Please click here to see some freight charges of
prominent destinations of each continent. |
| Q. |
How can I know the freight charges of my location? |
| A. |
As soon as you fill the order sheet and checks out,
you and our sales team both gets an e-mail regarding the same. On
the basis of that order sheet, the sales team first calculates the
total weight inclusive of packaging, and calculates the freight charges.
Then you will receive a Performa invoice, inclusive of freight charges. |
| Q. |
How can I keep track on my order during transition? |
| A. |
Every freight company provides on line facility to
trace out your goods in the transition period.
As soon as we ship your goods, we e-mail you the scanned copy of “airway
bill”.
With the help of airway bill no, you can keep track on your goods. |
| Q. |
Are there any charges I have to pay on the receiving
of goods? |
| A. |
This depends on the mode of the shipment you have chosen
and what your country’s rules say on the same. Generally no
other charges are involved in door to door courier services. |
| |
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